The Top Secrets of Great Managers

It’s such a common story. You get great at your day job, and start become one of the company’s rising stars. You bill at very high levels compared with your colleagues and people begin to talk about you. You are a high flyer, a top performer,...
Read more

Blogging to Google Search Success – A simple SEO secret, that’s not so secret

So how do you go from nothing to the top of www.google.co.uk’s natural search? This is a massive question and not one easily answered. There are plenty of ‘gurus’ who are happy to tell you their thoughts. There are plenty of companies...
Read more

Top tips for delivering great customer service

Isn’t it amazing how often we experience really bad customer service. And, when we do, doesn’t it really annoy you? I say amazing because to provide a high customer service level takes nothing more than some common sense actions, and...
Read more

An Insider’s Guide to Writing a Great CV (Résumé)

With the recruitment market getting busier and busier, there are increasingly more opportunities available to look at for that fantastic career move. And, as the market heats up, so too does the level of competition for each role. Recruiters and...
Read more

Jack of all trades, master of none

I’ve recently had a call from a good client of mine, asking if I was able to run a new training programme for them. Sounds great doesn’t it? Well, ordinarily yes, but in this instance I wasn’t sure. Like most people I love being asked...
Read more