What does hiring for cultural fit really mean? | July 15, 2015

We are Hiring

  When I first started life as a recruitment consultant my manager and mentor at the time told me that there are only three things that are important in the hiring process: 1. personality 2. personality 3. personality This advice is so simple and so true. In professional sales there is no bigger truth than […]

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Picking up the phone with confidence – Stop cold calling and start introducing yourself | May 20, 2015


We all use phones all day long, we speak with clients, we talk to friends and loved ones, we call colleagues and suppliers. We are more than happy to speak with people we know, but when it comes to calling someone we don’t know, even the most hardened sales-people can go weak at the knees. […]

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One Simple Smartphone Trick to Help You Get Things Done Faster | May 7, 2015

Office worker trying to answer multiple phones

If you are anything like me you use your smartphone constantly. It is the number one electronic gadget that you are never without. Some of us even panic if our phone is not within easy reach 24 hours a day. Our phones have become our diaries, our address books, our CRMs, our books, our game […]

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Say “Thank You” | March 24, 2015


“What do you say to the nice Lady?” You hear parents say something similar to their children all the time. The child is given something and we teach them to say thank you. It’s polite, it’s nice. It’s basic manners. Why is it then, that in business we often forget this very simple lesson? When […]

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Handling business phone calls the right way | March 17, 2015

Office worker trying to answer multiple phones

I am constantly amazed at how poorly many company switchboards handle incoming telephone calls. How your phone is answered and how that call is handled says so much about your business. Just today whilst phoning clients and prospective clients I have had company names barked at me, been put on hold without being asked, been […]

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The Top Secrets of Great Managers | January 8, 2015


It’s such a common story. You get great at your day job, and start become one of the company’s rising stars. You bill at very high levels compared with your colleagues and people begin to talk about you. You are a high flyer, a top performer, one to watch. Then one day your ambitions become […]

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Holidays are coming! What a great time to network | December 9, 2014

skateboard santa

With ‘silly season’ well and truly upon us, many are thinking of the wasted working weeks coming up, where their clients aren’t around to speak with, or are too busy being entertained and entertaining to think about new business. I must say I have to differ. This time of the year is a great time […]

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Blogging to Google Search Success – A simple SEO secret, that’s not so secret | November 3, 2014


So how do you go from nothing to the top of www.google.co.uk’s natural search? This is a massive question and not one easily answered. There are plenty of ‘gurus’ who are happy to tell you their thoughts. There are plenty of companies who will take your money off you promising no end of fantastic results, […]

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Top tips for delivering great customer service | September 15, 2014

thumbs up

Isn’t it amazing how often we experience really bad customer service. And, when we do, doesn’t it really annoy you? I say amazing because to provide a high customer service level takes nothing more than some common sense actions, and doing really nothing more than treating others the way you would like to be treated […]

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An Insider’s Guide to Writing a Great CV (Résumé) | June 2, 2014


With the recruitment market getting busier and busier, there are increasingly more opportunities available to look at for that fantastic career move. And, as the market heats up, so too does the level of competition for each role. Recruiters and hiring managers can receive literally hundreds of applications for a role. In reality this means […]

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