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The power of happy

In an age where good customer service is so hard to get and business is often tough, I am amazed at how little attention some businesses pay to the first, whilst moaning on and on about the second.   Hello, can someone serve me please?   This morning I

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What does hiring for cultural fit really mean?

When I first started life as a recruitment consultant my manager and mentor at the time told me that there are only three things that are important in the hiring process:   1. personality 2. personality 3. personality   This advice is so simple and so true. In professional sales there

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