Active Listening Workshop

Course Synopsis

This is a highly interactive  skills workshop designed to dramatically improve real world listening and communication skills, appropriate to a professional services environment.

Target Audience

The course offers in-house training for individuals looking to develop their listening and communication skills. It is appropriate for all levels of experience and can be tailored to your requirements.

Course Objectives

Participants will leave the course with the tools and techniques to become an effective communicator, with vastly improved active listening skills.

Typical course topics covered

  • Improving your ability to listen actively 
  • Verbal and non-verbal communication
  • Determining your communication preferences
  • Avoiding distractions and multi-tasking
  • Questioning skills to improve understanding
  • Content Vs Context
  • The role of emotion in active listening
  • Showing that you are listening
  • Giving and using feedback

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Training Locations: Reading, Bristol, Southampton, Oxford, London and throughout the UK