This is professional skills course focused on the methods for maintaining and developing client relationships to increase profitability and client retention.
The course offers in-house training for individuals in a client facing role needing to develop a more confident approach to maintaining and growing client relationships. It is appropriate for all levels of experience and can be tailored to your requirements.
Participants will leave the course able to identify client motivators and the skills to manage, meet and exceed their expectations. You will be in a position to build trust and confidence through pro-active relationship management and be adding value to those relationships.
Training Locations: Reading, Bristol, Southampton, Oxford, London and throughout the UK