Business Blog

Two ears and one mouth…. The key competence

I’m often asked what the key competence is for people in sales and client focused roles:   “What is the key skill we should look for when we are interviewing for a new hire?”   “What is the number one skill that person needs?”   “What is the differentiator between a


Say “Thank You”

“What do you say to the nice Lady?”   You hear parents say something similar to their children all the time. The child is given something and we teach them to say thank you. It’s polite, it’s nice. It’s basic manners.   Why is it then, that in business