This course is designed for experienced managers to help them learn to develop individuals, as well as improve the management of their teams, paying particular attention to the difficulties facing a manager in a highly pressured role.
The course runs as a natural 1/2 day and can be expanded to a full day allowing attendees enough one-to-one/coaching time to really focus down into their specific daily challenges.
Topics covered in Advanced Management & Leadership Training:
Effective business communication
Connecting with people, learning styles and different styles
Using questioning and listening skills
Effective use of email
Working with and handling difficult people
The 5 toughest personality types and successfully working with them
“I have had the privilege of working with James over the past year. He provided various training sessions, as well as leadership coaching. Feedback showed the sessions were consistently engaging for all attendees, with high quality content. I will be delighted to engage James again in the future and happily recommend his services.”