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		<video:video>
			<video:title><![CDATA[The Only One Showreel (Short Version)]]></video:title>
			<video:publication_date>2018-12-01T05:38:06+00:00</video:publication_date>
			<video:description><![CDATA[The Only One Showreel]]></video:description>
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			<video:duration>225</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
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	<url>
		<loc>https://www.jamesnathan.com/networking-scares-me/</loc>
		<video:video>
			<video:title><![CDATA[Networking scares me]]></video:title>
			<video:publication_date>2012-06-08T08:59:21+00:00</video:publication_date>
			<video:description><![CDATA[Ivan doesn't know where to start with networking]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/XoBRz9sh0NU</video:player_loc>
			<video:duration>37</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
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	</url>
	<url>
		<loc>https://www.jamesnathan.com/presentations-scare-me/</loc>
		<video:video>
			<video:title><![CDATA[Presentations scare me]]></video:title>
			<video:publication_date>2012-07-20T08:50:35+00:00</video:publication_date>
			<video:description><![CDATA[Tom has to give a presentation but the whole idea scares him]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/pqJZKbB07_8</video:player_loc>
			<video:duration>39</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
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	</url>
	<url>
		<loc>https://www.jamesnathan.com/use-your-time-wisely/</loc>
		<video:video>
			<video:title><![CDATA[Use your time wisely]]></video:title>
			<video:publication_date>2015-01-26T22:03:22+00:00</video:publication_date>
			<video:description><![CDATA[Use your time wisely. James Nathan on prioritising the activities that bring in work and grow your business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/2wRnrdaHTK8</video:player_loc>
			<video:duration>63</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
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	</url>
	<url>
		<loc>https://www.jamesnathan.com/taking-time-to-think/</loc>
		<video:video>
			<video:title><![CDATA[Taking time out to think]]></video:title>
			<video:publication_date>2015-01-26T21:48:33+00:00</video:publication_date>
			<video:description><![CDATA[Taking time to think. James Nathan on stepping away from the busy work to plan where your business is going. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/DEOrJbdNnMQ</video:player_loc>
			<video:duration>43</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/who-have-you-lost-touch-with/</loc>
		<video:video>
			<video:title><![CDATA[Who have you lost touch with?]]></video:title>
			<video:publication_date>2015-01-26T22:20:19+00:00</video:publication_date>
			<video:description><![CDATA[Who have you lost touch with? James Nathan on reconnecting with old contacts and the opportunities it brings. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/QiDHTYICTC4</video:player_loc>
			<video:duration>77</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-is-it-so-hard-to-get-good-customer-service-these-days/</loc>
		<video:video>
			<video:title><![CDATA[Why is it so hard to get great customer service these days?]]></video:title>
			<video:publication_date>2015-01-26T18:28:52+00:00</video:publication_date>
			<video:description><![CDATA[Why is it so hard to get good customer service these days? James Nathan on raising the bar so clients notice. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/NxYIpL9HK9A</video:player_loc>
			<video:duration>83</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/who-knows-who/</loc>
		<video:video>
			<video:title><![CDATA[Who knows who?]]></video:title>
			<video:publication_date>2015-01-28T16:42:57+00:00</video:publication_date>
			<video:description><![CDATA[Who knows who? James Nathan on mapping your network to find the introductions that lead to new clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/XJCv-wI5Udw</video:player_loc>
			<video:duration>56</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/childs-play/</loc>
		<video:video>
			<video:title><![CDATA[Child's play]]></video:title>
			<video:publication_date>2015-02-04T10:19:41+00:00</video:publication_date>
			<video:description><![CDATA[Child's play. James Nathan on what children can teach us about curiosity, persistence and asking for what we want. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Uyhm6qGItWE</video:player_loc>
			<video:duration>36</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/motivation-vs-commitment/</loc>
		<video:video>
			<video:title><![CDATA[Motivation Vs Commitment]]></video:title>
			<video:publication_date>2015-02-05T13:16:44+00:00</video:publication_date>
			<video:description><![CDATA[Motivation vs commitment. James Nathan on why commitment, not motivation, is what gets business development done. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ZAUJ0S79xyI</video:player_loc>
			<video:duration>77</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/changing-plans/</loc>
		<video:video>
			<video:title><![CDATA[Changing plans]]></video:title>
			<video:publication_date>2015-02-05T15:27:37+00:00</video:publication_date>
			<video:description><![CDATA[Changing plans when things change. James Nathan on staying flexible while keeping your goals in sight. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/GQKJr_6fnTo</video:player_loc>
			<video:duration>89</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-do-you-do/</loc>
		<video:video>
			<video:title><![CDATA[What do you do?]]></video:title>
			<video:publication_date>2015-02-11T10:43:17+00:00</video:publication_date>
			<video:description><![CDATA[What do you do? James Nathan on answering the question in a way that sparks interest and starts conversations. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/23YTUG_rc4E</video:player_loc>
			<video:duration>73</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-to-lose-a-sale/</loc>
		<video:video>
			<video:title><![CDATA[How to lose a sale]]></video:title>
			<video:publication_date>2015-02-11T14:26:20+00:00</video:publication_date>
			<video:description><![CDATA[How to lose a sale. James Nathan on the common mistakes that turn interested prospects away. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/4Zav4cR7ZoU</video:player_loc>
			<video:duration>121</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-do-your-clients-want-to-hear/</loc>
		<video:video>
			<video:title><![CDATA[What do your clients want to hear?]]></video:title>
			<video:publication_date>2015-02-18T11:06:26+00:00</video:publication_date>
			<video:description><![CDATA[What do your clients want to hear? James Nathan on tailoring your message to what matters to them. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/aIXSMq3vhOo</video:player_loc>
			<video:duration>52</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/using-the-info-youve-already-got/</loc>
		<video:video>
			<video:title><![CDATA[Using the info you already have]]></video:title>
			<video:publication_date>2015-02-23T19:05:51+00:00</video:publication_date>
			<video:description><![CDATA[Using the info you already have. James Nathan on making the most of what you know about clients and contacts. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/AojfVuZ4QsI</video:player_loc>
			<video:duration>56</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-power-of-peer-to-peer/</loc>
		<video:video>
			<video:title><![CDATA[The power of peer to peer]]></video:title>
			<video:publication_date>2015-02-26T20:53:11+00:00</video:publication_date>
			<video:description><![CDATA[The power of peer to peer. James Nathan on how recommendations between peers win trust and new clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/2ieCmDf0LRU</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/rant-time-customer-service-again/</loc>
		<video:video>
			<video:title><![CDATA[Rant time]]></video:title>
			<video:publication_date>2015-03-01T19:02:57+00:00</video:publication_date>
			<video:description><![CDATA[Rant time: customer service again! James Nathan on poor service, and the lessons every business can learn from it. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/F9bSmPTEowc</video:player_loc>
			<video:duration>43</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/new-showreel/</loc>
		<video:video>
			<video:title><![CDATA[What would aliens think?]]></video:title>
			<video:publication_date>2015-03-11T20:14:47+00:00</video:publication_date>
			<video:description><![CDATA[What would aliens think of the way you do business? James Nathan on seeing your business with fresh eyes. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/1iENAa2iRsk</video:player_loc>
			<video:duration>68</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/simple-is-best/</loc>
		<video:video>
			<video:title><![CDATA[Simple is best]]></video:title>
			<video:publication_date>2015-03-18T14:57:09+00:00</video:publication_date>
			<video:description><![CDATA[Simple is best. James Nathan on keeping your message, your process and your service simple for clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/yqyhABNQm5U</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/time-for-the-press-to-shut-up/</loc>
		<video:video>
			<video:title><![CDATA[Time for the press to shut up]]></video:title>
			<video:publication_date>2015-03-19T14:50:48+00:00</video:publication_date>
			<video:description><![CDATA[Time for the press to shut up. James Nathan on ignoring the doom and gloom and focusing on what you can control. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/_qTwSHS53vg</video:player_loc>
			<video:duration>96</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/get-out-of-your-comfort-zone/</loc>
		<video:video>
			<video:title><![CDATA[Get out of your comfort zone]]></video:title>
			<video:publication_date>2015-03-23T16:02:08+00:00</video:publication_date>
			<video:description><![CDATA[Get out of your comfort zone. James Nathan on why growth in business starts where comfort ends. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/YcAgOGRq3iA</video:player_loc>
			<video:duration>63</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-much-business-are-you-losing-that-you-dont-even-know-about/</loc>
		<video:video>
			<video:title><![CDATA[How much business are you losing that you don't even know about?]]></video:title>
			<video:publication_date>2015-03-25T13:33:31+00:00</video:publication_date>
			<video:description><![CDATA[How much business are you losing that you don't even know about? James Nathan on finding the hidden leaks. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/v8YPSE_ucz8</video:player_loc>
			<video:duration>105</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-power-of-word-of-mouth/</loc>
		<video:video>
			<video:title><![CDATA[The power of word of mouth]]></video:title>
			<video:publication_date>2015-03-30T14:24:31+00:00</video:publication_date>
			<video:description><![CDATA[The power of word of mouth. James Nathan on why recommendations win more work than any advert. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/UiZabzGNjTc</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/thinking-small-to-grow-big/</loc>
		<video:video>
			<video:title><![CDATA[Thinking small to grow big]]></video:title>
			<video:publication_date>2015-04-01T12:48:37+00:00</video:publication_date>
			<video:description><![CDATA[Thinking small to grow big. James Nathan on focusing on a niche and the small steps that lead to big growth. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/DsHgP9OHmzk</video:player_loc>
			<video:duration>61</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/let-your-mind-wander/</loc>
		<video:video>
			<video:title><![CDATA[Let your mind wander]]></video:title>
			<video:publication_date>2015-04-14T14:36:48+00:00</video:publication_date>
			<video:description><![CDATA[Let your mind wander. James Nathan on why stepping back and thinking freely can lead to your best business ideas. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/XA-y6GEAXU4</video:player_loc>
			<video:duration>54</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-do-you-approach-a-potential-client/</loc>
		<video:video>
			<video:title><![CDATA[How do you approach a potential client?]]></video:title>
			<video:publication_date>2015-04-17T15:18:37+00:00</video:publication_date>
			<video:description><![CDATA[How do you approach a potential client? James Nathan on starting conversations that build trust, not resistance. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/5iLLXJACNW0</video:player_loc>
			<video:duration>112</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-are-you-making-it-so-hard-to-business-with-you/</loc>
		<video:video>
			<video:title><![CDATA[Why are you making it so hard for people to do business with you?]]></video:title>
			<video:publication_date>2015-04-22T18:23:14+00:00</video:publication_date>
			<video:description><![CDATA[Why are you making it so hard to do business with you? James Nathan on removing the friction clients feel. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/hTfAult7zjQ</video:player_loc>
			<video:duration>111</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-your-business-message-4/</loc>
		<video:video>
			<video:title><![CDATA[What's your business message?]]></video:title>
			<video:publication_date>2015-04-23T15:12:30+00:00</video:publication_date>
			<video:description><![CDATA[What's your business message? James Nathan on saying clearly what you do, who you help and why it matters. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/JTgLcFzzqYM</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/james-nathan-showreel-2015/</loc>
		<video:video>
			<video:title><![CDATA[Showreel]]></video:title>
			<video:publication_date>2015-04-27T11:56:57+00:00</video:publication_date>
			<video:description><![CDATA[James Nathan Showreel]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/yBTVGY0Sea0</video:player_loc>
			<video:duration>172</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/you-only-need-to-work-with-the-right-people/</loc>
		<video:video>
			<video:title><![CDATA[You only need to work with the right people]]></video:title>
			<video:publication_date>2015-04-28T13:52:05+00:00</video:publication_date>
			<video:description><![CDATA[You only need to work with the right people. James Nathan on choosing clients who value you and want to work with you. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/VSK0rfNEwX4</video:player_loc>
			<video:duration>61</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-power-of-the-network/</loc>
		<video:video>
			<video:title><![CDATA[The power of the network]]></video:title>
			<video:publication_date>2015-05-01T15:06:22+00:00</video:publication_date>
			<video:description><![CDATA[The power of the network. James Nathan on how the people you know can open doors to the clients you want. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/_khMMZGJwjo</video:player_loc>
			<video:duration>54</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/if-you-do-what-youve-always-done/</loc>
		<video:video>
			<video:title><![CDATA[If you do what you've always done....]]></video:title>
			<video:publication_date>2015-05-06T11:02:41+00:00</video:publication_date>
			<video:description><![CDATA[If you do what you've always done, you'll get what you've always got. James Nathan on changing your approach. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/hZMNoW3WHCc</video:player_loc>
			<video:duration>143</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/youre-probably-missing-a-trick/</loc>
		<video:video>
			<video:title><![CDATA[Who are your strategic partners?]]></video:title>
			<video:publication_date>2015-05-13T12:33:08+00:00</video:publication_date>
			<video:description><![CDATA[You're probably missing a trick]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/KWlrfnntkk8</video:player_loc>
			<video:duration>44</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-pack-teams-and-business/</loc>
		<video:video>
			<video:title><![CDATA[The Pack, Teams and Business]]></video:title>
			<video:publication_date>2015-05-18T08:42:11+00:00</video:publication_date>
			<video:description><![CDATA[The pack, teams and business. James Nathan on what wolves can teach us about teamwork and winning together. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/LLrKhAu8sdQ</video:player_loc>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-good-psychopaths-guide-to-commitment/</loc>
		<video:video>
			<video:title><![CDATA[The good psychopath's guide to commitment]]></video:title>
			<video:publication_date>2015-05-19T13:53:47+00:00</video:publication_date>
			<video:description><![CDATA[The good psychopath's guide to commitment. James Nathan on focus, decisiveness and following through on what you start. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/GY8y1XYSyAs</video:player_loc>
			<video:duration>67</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/is-it-time-to-call-an-expert/</loc>
		<video:video>
			<video:title><![CDATA[Is it time to call an expert?]]></video:title>
			<video:publication_date>2015-05-28T13:25:33+00:00</video:publication_date>
			<video:description><![CDATA[Is it time to call an expert? James Nathan on knowing when outside help will get you further, faster. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/k6Gkg8uyJvI</video:player_loc>
			<video:duration>114</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/tactics-without-strategy-the-noise-before-defeat/</loc>
		<video:video>
			<video:title><![CDATA[Tactics without strategy, the noise before defeat]]></video:title>
			<video:publication_date>2015-05-29T14:50:25+00:00</video:publication_date>
			<video:description><![CDATA[Tactics without strategy are the noise before defeat. James Nathan on planning your business development first. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Vyl0CLFdC5k</video:player_loc>
			<video:duration>115</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/getting-back-to-basics/</loc>
		<video:video>
			<video:title><![CDATA[Getting back to basics]]></video:title>
			<video:publication_date>2015-06-03T12:59:46+00:00</video:publication_date>
			<video:description><![CDATA[Getting back to basics. James Nathan on the simple business development habits that keep work coming in. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/O_96dSWB5HA</video:player_loc>
			<video:duration>76</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-challenge-of-starting-a-new-job/</loc>
		<video:video>
			<video:title><![CDATA[The challenge of starting a new job]]></video:title>
			<video:publication_date>2015-06-10T20:31:04+00:00</video:publication_date>
			<video:description><![CDATA[The challenge of starting a new job. James Nathan on making a strong start and building relationships quickly. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/0QAXj8J4c8I</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-are-your-business-values-and-how-do-you-use-them/</loc>
		<video:video>
			<video:title><![CDATA[What are your business values and how do you use them?]]></video:title>
			<video:publication_date>2015-06-11T11:01:53+00:00</video:publication_date>
			<video:description><![CDATA[What are your business values, and how do you use them? James Nathan on living your values with clients and staff. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/OWZ9cDMGhWc</video:player_loc>
			<video:duration>80</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-value-do-you-really-bring/</loc>
		<video:video>
			<video:title><![CDATA[What value do you really bring]]></video:title>
			<video:publication_date>2015-06-15T15:26:31+00:00</video:publication_date>
			<video:description><![CDATA[What value do you really bring? James Nathan on understanding and explaining the difference you make for clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/58uzXTh3p1w</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/i-hate-voicemail-and-you-should-too/</loc>
		<video:video>
			<video:title><![CDATA[I hate voicemail, and you should too]]></video:title>
			<video:publication_date>2015-06-16T15:10:20+00:00</video:publication_date>
			<video:description><![CDATA[I hate voicemail, and you should too. James Nathan on why voicemail loses business, and what to do instead. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/HJUg4dvPHDM</video:player_loc>
			<video:duration>98</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/is-your-networking-random-or-strategic/</loc>
		<video:video>
			<video:title><![CDATA[Is your networking random or strategic?]]></video:title>
			<video:publication_date>2015-06-25T17:02:53+00:00</video:publication_date>
			<video:description><![CDATA[Is your networking random or strategic? James Nathan on choosing where to network and who to build relationships with. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/u2c2HSxse0o</video:player_loc>
			<video:duration>85</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-power-of-networking-again/</loc>
		<video:video>
			<video:title><![CDATA[The power of networking (again!)]]></video:title>
			<video:publication_date>2015-06-30T13:37:49+00:00</video:publication_date>
			<video:description><![CDATA[The power of networking, again. James Nathan on why building relationships still wins more work than anything else. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/FEVEhWNjdYQ</video:player_loc>
			<video:duration>104</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-missing-out-on-more-opportunities-than-you-know/</loc>
		<video:video>
			<video:title><![CDATA[Are you missing more opportunities than you know?]]></video:title>
			<video:publication_date>2015-07-17T14:05:29+00:00</video:publication_date>
			<video:description><![CDATA[Are you missing out on more opportunities than you know? James Nathan on spotting the work hiding in plain sight. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/4KV4hci58FI</video:player_loc>
			<video:duration>88</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/getting-the-team-fit-right/</loc>
		<video:video>
			<video:title><![CDATA[Getting the team fit right]]></video:title>
			<video:publication_date>2015-07-13T12:59:51+00:00</video:publication_date>
			<video:description><![CDATA[Getting the team fit right. James Nathan on hiring people who share your values and work well with clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/s28vvvqci3k</video:player_loc>
			<video:duration>158</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/who-are-your-next-great-clients/</loc>
		<video:video>
			<video:title><![CDATA[Who are you next great clients?]]></video:title>
			<video:publication_date>2015-07-16T14:35:17+00:00</video:publication_date>
			<video:description><![CDATA[Who are your next great clients? James Nathan on identifying the clients you want and planning how to reach them. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/G2kWE30yPjI</video:player_loc>
			<video:duration>95</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/wheres-your-focus/</loc>
		<video:video>
			<video:title><![CDATA[Where's your focus?]]></video:title>
			<video:publication_date>2015-07-23T10:24:45+00:00</video:publication_date>
			<video:description><![CDATA[Where's your focus? James Nathan on concentrating your time on the clients and work that matter most. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/eS1gMcrLU0k</video:player_loc>
			<video:duration>108</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-running-out-of-time/</loc>
		<video:video>
			<video:title><![CDATA[Are you running out of time?]]></video:title>
			<video:publication_date>2015-07-27T17:16:54+00:00</video:publication_date>
			<video:description><![CDATA[Are you running out of time? James Nathan on prioritising the activity that actually brings in new business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/9bEws9rKGvY</video:player_loc>
			<video:duration>120</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/theres-a-down-month-in-every-quarter/</loc>
		<video:video>
			<video:title><![CDATA[There's a down month in every quarter]]></video:title>
			<video:publication_date>2015-08-24T16:02:56+00:00</video:publication_date>
			<video:description><![CDATA[There's a down month in every quarter. James Nathan on keeping business development steady so quiet months hurt less. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/U03sKdGxC2E</video:player_loc>
			<video:duration>84</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/hire-right-and-get-out-of-the-way/</loc>
		<video:video>
			<video:title><![CDATA[Hire right, and get out of the way]]></video:title>
			<video:publication_date>2015-09-01T19:32:25+00:00</video:publication_date>
			<video:description><![CDATA[Hire right, and get out of the way. James Nathan on recruiting good people and trusting them to do great work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ki_3ANncwG0</video:player_loc>
			<video:duration>125</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-puppies-are-like-new-staff/</loc>
		<video:video>
			<video:title><![CDATA[Put the effort in early]]></video:title>
			<video:publication_date>2015-09-02T15:24:48+00:00</video:publication_date>
			<video:description><![CDATA[Why puppies are like new staff. James Nathan on training, patience and helping new people find their feet. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Q76SeOaY_tU</video:player_loc>
			<video:duration>92</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-do-you-get-people-to-talk-about-you/</loc>
		<video:video>
			<video:title><![CDATA[How do you get people to talk about you?]]></video:title>
			<video:publication_date>2015-09-09T17:08:56+00:00</video:publication_date>
			<video:description><![CDATA[How do you get people to talk about you? James Nathan on earning word of mouth and building referrals by design. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Vh1UGBtgHxw</video:player_loc>
			<video:duration>89</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/there-really-are-only-4-ways-to-grow-a-business/</loc>
		<video:video>
			<video:title><![CDATA[There really are only 4 ways to grow a business]]></video:title>
			<video:publication_date>2015-09-15T10:20:41+00:00</video:publication_date>
			<video:description><![CDATA[There really are only four ways to grow a business. James Nathan explains them, and how to focus on the right one. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/nQIchVhZ2w8</video:player_loc>
			<video:duration>101</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/dont-miss-the-bonus-points-get-the-whole-team-working-as-one/</loc>
		<video:video>
			<video:title><![CDATA[Is your team working together so you don't miss the bonus points?]]></video:title>
			<video:publication_date>2015-09-24T16:02:00+00:00</video:publication_date>
			<video:description><![CDATA[Don't miss the bonus points. James Nathan on getting the whole team working as one to win and grow clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/oJ4uO_EmJAQ</video:player_loc>
			<video:duration>98</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/continuous-marginal-improvement-lessons-in-life-from-michael-lynagh/</loc>
		<video:video>
			<video:title><![CDATA[Continuous marginal improvement - lessons in life from Michael Lynagh]]></video:title>
			<video:publication_date>2015-09-30T13:48:14+00:00</video:publication_date>
			<video:description><![CDATA[Continuous marginal improvement: lessons in life from Michael Lynagh, and how small gains add up in business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/4IhXkqNl-G8</video:player_loc>
			<video:duration>150</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/confidence-its-not-about-the-bike/</loc>
		<video:video>
			<video:title><![CDATA[Confidence - it's not about the bike]]></video:title>
			<video:publication_date>2015-10-08T13:05:14+00:00</video:publication_date>
			<video:description><![CDATA[Confidence: it's not about the bike. James Nathan on where real confidence comes from, and how it helps you win work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ihr5R8zVzQU</video:player_loc>
			<video:duration>115</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-should-they-use-you/</loc>
		<video:video>
			<video:title><![CDATA[Why should they use you?]]></video:title>
			<video:publication_date>2015-10-14T14:55:22+00:00</video:publication_date>
			<video:description><![CDATA[Why should they use you? James Nathan on knowing your value and explaining it clearly to potential clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/hQFcZbr9Hak</video:player_loc>
			<video:duration>77</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/public-displays-of-thank-you/</loc>
		<video:video>
			<video:title><![CDATA[Public displays of thank you]]></video:title>
			<video:publication_date>2015-10-20T12:58:20+00:00</video:publication_date>
			<video:description><![CDATA[Public displays of thank you. James Nathan on thanking people openly, and how recognition builds loyalty and referrals. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/TJjNp3noE8A</video:player_loc>
			<video:duration>108</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/finding-balance/</loc>
		<video:video>
			<video:title><![CDATA[Finding balance]]></video:title>
			<video:publication_date>2015-10-26T16:09:21+00:00</video:publication_date>
			<video:description><![CDATA[Finding balance between work and life, and between winning work and doing it. James Nathan shares his thoughts. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/veSfJwvqYOY</video:player_loc>
			<video:duration>127</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-long-term-power-of-multi-dimensional-marketing/</loc>
		<video:video>
			<video:title><![CDATA[The power of long-term multi-dimensional marketing]]></video:title>
			<video:publication_date>2015-10-27T16:47:00+00:00</video:publication_date>
			<video:description><![CDATA[The long-term power of multi-dimensional marketing. James Nathan on staying visible in many ways over time. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/kNEfRJ5rldE</video:player_loc>
			<video:duration>95</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/vision-without-action-is-a-dream/</loc>
		<video:video>
			<video:title><![CDATA[Vision without action is a dream]]></video:title>
			<video:publication_date>2015-10-28T13:27:18+00:00</video:publication_date>
			<video:description><![CDATA[Vision without action is a dream. James Nathan on turning ambition into daily action that grows your business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Wyv3YlIIOy0</video:player_loc>
			<video:duration>98</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/please-dont-let-them-say-i-didnt-know-you-did-that/</loc>
		<video:video>
			<video:title><![CDATA[Please don't let them say "We didn't know you did that"]]></video:title>
			<video:publication_date>2015-10-29T15:42:01+00:00</video:publication_date>
			<video:description><![CDATA[Please don't let them say "I didn't know you did that". James Nathan on telling clients about everything you offer. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/tajnK-5E3_E</video:player_loc>
			<video:duration>73</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/pick-up-the-phone-today-and-make-a-difference-to-your-week/</loc>
		<video:video>
			<video:title><![CDATA[Pick up the phone today and make a difference to your week]]></video:title>
			<video:publication_date>2015-10-30T16:06:20+00:00</video:publication_date>
			<video:description><![CDATA[Pick up the phone today and make a difference to your week. James Nathan on the power of a simple call. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/W-4SDB2hdVw</video:player_loc>
			<video:duration>81</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-extra-call-is-where-the-gold-is/</loc>
		<video:video>
			<video:title><![CDATA[The extra call is where the gold is]]></video:title>
			<video:publication_date>2015-11-03T14:11:35+00:00</video:publication_date>
			<video:description><![CDATA[The extra call is where the gold is. James Nathan on why one more call or follow up often wins the work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/sbHvwWXOUvE</video:player_loc>
			<video:duration>41</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/working-with-the-right-people-language-warning/</loc>
		<video:video>
			<video:title><![CDATA[Working with the right people [LANGUAGE WARNING!]]]></video:title>
			<video:publication_date>2015-11-12T10:16:08+00:00</video:publication_date>
			<video:description><![CDATA[Working with the right people makes all the difference. James Nathan on choosing clients and partners well. Language warning.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/pMQIsbyCcJs</video:player_loc>
			<video:duration>93</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/please-stop-selling/</loc>
		<video:video>
			<video:title><![CDATA[Please stop selling]]></video:title>
			<video:publication_date>2015-11-18T14:17:23+00:00</video:publication_date>
			<video:description><![CDATA[Please stop selling. James Nathan on why helping people buy works far better than pushing them. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/SMN2yHP_dpM</video:player_loc>
			<video:duration>68</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-missing-the-point-of-linkedin-profiles/</loc>
		<video:video>
			<video:title><![CDATA[Are you missing the point?]]></video:title>
			<video:publication_date>2015-11-24T13:16:31+00:00</video:publication_date>
			<video:description><![CDATA[Are you missing the point of LinkedIn profiles? James Nathan on using your profile to start conversations, not just list jobs.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ErM911MttoM</video:player_loc>
			<video:duration>87</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/use-the-quiet-time-in-a-great-way/</loc>
		<video:video>
			<video:title><![CDATA[Use the quiet time in a great way]]></video:title>
			<video:publication_date>2015-12-01T14:22:47+00:00</video:publication_date>
			<video:description><![CDATA[Use the quiet time in a great way. James Nathan on making the most of slower periods to plan and build relationships. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/M5QsGxxyAt8</video:player_loc>
			<video:duration>84</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/a-final-thought-for-the-year-be-awesome/</loc>
		<video:video>
			<video:title><![CDATA[Final thoughts for the year - be awesome]]></video:title>
			<video:publication_date>2015-12-11T11:36:55+00:00</video:publication_date>
			<video:description><![CDATA[A final thought for the year: be awesome. James Nathan on ending the year well and starting the next one strong. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/KG0_0_SpKbI</video:player_loc>
			<video:duration>106</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/happy-new-year-time-to-call-some-people/</loc>
		<video:video>
			<video:title><![CDATA[Happy New Year, time to call a few people]]></video:title>
			<video:publication_date>2016-01-06T15:43:50+00:00</video:publication_date>
			<video:description><![CDATA[Happy New Year, time to call some people. James Nathan on starting the year by reconnecting with clients and contacts. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/yYK555aHI_k</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/who-can-you-help-today/</loc>
		<video:video>
			<video:title><![CDATA[Who can you help today?]]></video:title>
			<video:publication_date>2016-01-08T13:28:14+00:00</video:publication_date>
			<video:description><![CDATA[Who can you help today? James Nathan on generosity in business, and how helping others brings work back to you. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/TIlqIMyqcG0</video:player_loc>
			<video:duration>72</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-can-you-learn-today/</loc>
		<video:video>
			<video:title><![CDATA[What can you learn today?]]></video:title>
			<video:publication_date>2016-01-18T11:45:05+00:00</video:publication_date>
			<video:description><![CDATA[What can you learn today? James Nathan on building a daily habit of learning that keeps you ahead. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/5TtLPhgSKpY</video:player_loc>
			<video:duration>83</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-your-online-profiles-showing-people-what-you-hope-they-are/</loc>
		<video:video>
			<video:title><![CDATA[Are your online profiles showing people what you hope they are?]]></video:title>
			<video:publication_date>2016-01-25T12:29:30+00:00</video:publication_date>
			<video:description><![CDATA[Are your online profiles showing people what you hope? James Nathan on making your online presence work for you. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/4rr26222dQw</video:player_loc>
			<video:duration>106</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-focusing-on-the-right-potential-clients/</loc>
		<video:video>
			<video:title><![CDATA[Are you focusing on the right potential clients]]></video:title>
			<video:publication_date>2016-01-27T15:26:45+00:00</video:publication_date>
			<video:description><![CDATA[Are you focusing on the right potential clients? James Nathan on targeting the people most likely to need you. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/dir2sbBbEqo</video:player_loc>
			<video:duration>71</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-do-you-do-the-worst-answered-question-in-business/</loc>
		<video:video>
			<video:title><![CDATA[What do you do? The worst answered question in business]]></video:title>
			<video:publication_date>2016-02-02T13:51:26+00:00</video:publication_date>
			<video:description><![CDATA[What do you do? It's the worst answered question in business. James Nathan on giving an answer people remember. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Lh-eulqInAI</video:player_loc>
			<video:duration>79</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/good-to-great-plans-into-action-now/</loc>
		<video:video>
			<video:title><![CDATA[Good to great? Plans into action, now]]></video:title>
			<video:publication_date>2016-02-03T16:07:45+00:00</video:publication_date>
			<video:description><![CDATA[Good to great: put your plans into action now. James Nathan on moving from ideas to action that wins work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/5hb3ZLtN4Rk</video:player_loc>
			<video:duration>80</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-making-it-hard-for-your-clients-to-say-yes/</loc>
		<video:video>
			<video:title><![CDATA[Are you making it hard for your clients to say 'yes'?]]></video:title>
			<video:publication_date>2016-02-09T09:36:37+00:00</video:publication_date>
			<video:description><![CDATA[Are you making it hard for your clients to say yes? James Nathan on removing friction from the buying process. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/T8cfY3rWmzU</video:player_loc>
			<video:duration>85</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/finding-the-passion-to-be-your-best/</loc>
		<video:video>
			<video:title><![CDATA[Finding the passion to be your best]]></video:title>
			<video:publication_date>2016-02-16T13:12:29+00:00</video:publication_date>
			<video:description><![CDATA[Finding the passion to be your best. James Nathan on motivation, energy and bringing your best to every client. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Y_ih3g9NR2c</video:player_loc>
			<video:duration>81</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/selling-where-there-is-no-relationship-stop-it/</loc>
		<video:video>
			<video:title><![CDATA[Selling where there is no relationship]]></video:title>
			<video:publication_date>2016-02-26T10:43:36+00:00</video:publication_date>
			<video:description><![CDATA[Selling where there is no relationship? Stop it. James Nathan on building trust first and selling second. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/GboJB4sCGLI</video:player_loc>
			<video:duration>52</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/where-are-you-spending-your-marketing-budget/</loc>
		<video:video>
			<video:title><![CDATA[Where are you spending your marketing budget?]]></video:title>
			<video:publication_date>2016-02-29T10:21:35+00:00</video:publication_date>
			<video:description><![CDATA[Where are you spending your marketing budget? James Nathan on investing where it actually brings in clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ZKr7Vt6dL2g</video:player_loc>
			<video:duration>50</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/nobody-gets-a-suzuki-tattoo/</loc>
		<video:video>
			<video:title><![CDATA[Nobody gets a Suzuki tattoo]]></video:title>
			<video:publication_date>2016-03-03T14:27:09+00:00</video:publication_date>
			<video:description><![CDATA[Nobody gets a Suzuki tattoo. James Nathan on brand loyalty, and how to give clients a reason to love what you do. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/qjLsXhwZgo4</video:player_loc>
			<video:duration>90</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/do-you-work-with-your-clients-or-do-you-make-them-work-with-you/</loc>
		<video:video>
			<video:title><![CDATA[Do you work with your clients, or do you make them work with you?]]></video:title>
			<video:publication_date>2016-03-04T10:46:08+00:00</video:publication_date>
			<video:description><![CDATA[Do you work with your clients, or make them work with you? James Nathan on making your service easy for clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/CoVqmKIAypM</video:player_loc>
			<video:duration>77</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/do-you-really-know-what-each-other-do/</loc>
		<video:video>
			<video:title><![CDATA[Do you know what each other really do?]]></video:title>
			<video:publication_date>2016-03-10T14:34:24+00:00</video:publication_date>
			<video:description><![CDATA[Do you really know what each other do? James Nathan on why colleagues need to understand each other's work to cross-sell.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Vl4DQLVJZaY</video:player_loc>
			<video:duration>51</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/personal-development-its-up-to-you/</loc>
		<video:video>
			<video:title><![CDATA[Personal development, it's up to you!]]></video:title>
			<video:publication_date>2016-03-16T09:29:52+00:00</video:publication_date>
			<video:description><![CDATA[Personal development is up to you. James Nathan on taking ownership of your own learning and growth. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/v613dSikq_M</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-going-to-make-time-to-make-it-happen/</loc>
		<video:video>
			<video:title><![CDATA[Are you going to make time to make it happen?]]></video:title>
			<video:publication_date>2016-03-18T15:06:26+00:00</video:publication_date>
			<video:description><![CDATA[Are you going to make time to make it happen? James Nathan on protecting time for business development every week. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/x_PxEjZcX8I</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-still-great-at-what-you-think-you-are/</loc>
		<video:video>
			<video:title><![CDATA[Are you still great at what you think you are?]]></video:title>
			<video:publication_date>2016-03-22T09:53:11+00:00</video:publication_date>
			<video:description><![CDATA[Are you still great at what you think you are? James Nathan on checking your skills and staying sharp. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/nqFQ1cGrSfI</video:player_loc>
			<video:duration>90</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/customer-service-lessons-from-mickey-mouse/</loc>
		<video:video>
			<video:title><![CDATA[Customer service lessons from Mickey Mouse]]></video:title>
			<video:publication_date>2016-04-12T16:35:14+00:00</video:publication_date>
			<video:description><![CDATA[Customer service lessons from Mickey Mouse. James Nathan on what Disney can teach any business about great service. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/DYHik56ZY68</video:player_loc>
			<video:duration>91</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-doing-enough-to-wow/</loc>
		<video:video>
			<video:title><![CDATA[Are you doing enough to wow?]]></video:title>
			<video:publication_date>2016-04-13T13:22:20+00:00</video:publication_date>
			<video:description><![CDATA[Are you doing enough to wow your clients? James Nathan on going beyond expectations so people talk about you. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/daW6sB7cCy0</video:player_loc>
			<video:duration>66</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/questions-listening-hooks-and-insights-whilst-not-getting-run-over/</loc>
		<video:video>
			<video:title><![CDATA[Questions, listening, hooks and insights (whilst not getting run over!)]]></video:title>
			<video:publication_date>2016-04-18T09:23:40+00:00</video:publication_date>
			<video:description><![CDATA[Questions, listening, hooks and insights. James Nathan on the conversation skills that build trust and win business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/MlJjJyVshac</video:player_loc>
			<video:duration>54</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/no-regrets-whats-the-one-thing-you-are-awesome-at/</loc>
		<video:video>
			<video:title><![CDATA[Non, je ne regrette rien.... What is the one thing you are awesome at?]]></video:title>
			<video:publication_date>2016-04-20T13:07:01+00:00</video:publication_date>
			<video:description><![CDATA[No regrets. What is the one thing you are awesome at? James Nathan on finding your strength and building on it. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/yU2H4glAEfg</video:player_loc>
			<video:duration>97</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/all-life-involves-risk/</loc>
		<video:video>
			<video:title><![CDATA[All life involves risk]]></video:title>
			<video:publication_date>2016-04-25T13:57:51+00:00</video:publication_date>
			<video:description><![CDATA[All life involves risk. James Nathan on stepping out of your comfort zone and taking the chances that help you grow. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/opeXyA9KaXI</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/can-you-have-an-i-in-team/</loc>
		<video:video>
			<video:title><![CDATA[Can you have an I in Team?]]></video:title>
			<video:publication_date>2016-04-27T15:15:21+00:00</video:publication_date>
			<video:description><![CDATA[Can you have an I in team? James Nathan on individual strengths, shared goals and how great teams win more work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ZDVcZSOGrOM</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-well-do-you-really-know-your-clients/</loc>
		<video:video>
			<video:title><![CDATA[How well do you REALLY know your clients?]]></video:title>
			<video:publication_date>2016-05-03T08:30:17+00:00</video:publication_date>
			<video:description><![CDATA[How well do you really know your clients? James Nathan on asking better questions and understanding what clients need. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/bJ3ckFqaC3Y</video:player_loc>
			<video:duration>63</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/sales-is-not-about-you/</loc>
		<video:video>
			<video:title><![CDATA[Sales is not about you #thedailynathan]]></video:title>
			<video:publication_date>2016-05-04T09:47:26+00:00</video:publication_date>
			<video:description><![CDATA[Sales is not about you. James Nathan on putting the client at the centre of every sales conversation. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/QaNyD9nBOAA</video:player_loc>
			<video:duration>92</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/a-rant-about-linkedin-profiles/</loc>
		<video:video>
			<video:title><![CDATA[A rant about LinkedIn profiles]]></video:title>
			<video:publication_date>2016-05-05T09:51:34+00:00</video:publication_date>
			<video:description><![CDATA[A rant about LinkedIn profiles. James Nathan on why your profile matters, and the simple fixes that make it work for you.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/pUHVwj0ilIM</video:player_loc>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-your-advisors-advising-you-or-just-taking-your-money/</loc>
		<video:video>
			<video:title><![CDATA[Are your advisors advising you or just taking your money?]]></video:title>
			<video:publication_date>2016-05-10T08:56:15+00:00</video:publication_date>
			<video:description><![CDATA[Are your advisors advising you, or just taking your money? James Nathan on what good advice looks like from the client's side.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/4j8IsooMK9I</video:player_loc>
			<video:duration>94</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/sorry-about-that-just-isnt-good-enough/</loc>
		<video:video>
			<video:title><![CDATA["Sorry about that" just isn't good enough]]></video:title>
			<video:publication_date>2016-06-02T09:39:03+00:00</video:publication_date>
			<video:description><![CDATA["Sorry about that" just isn't good enough. James Nathan on real apologies and putting things right for clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/dUzpXXsRpXk</video:player_loc>
			<video:duration>73</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/faking-genuine-happiness/</loc>
		<video:video>
			<video:title><![CDATA[Faking genuine happiness]]></video:title>
			<video:publication_date>2016-06-08T21:23:40+00:00</video:publication_date>
			<video:description><![CDATA[Faking genuine happiness doesn't work. James Nathan on authentic service, and why clients can tell the difference. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/NPEB2fL7r9E</video:player_loc>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/missing-sales-and-leaving-business-on-the-table/</loc>
		<video:video>
			<video:title><![CDATA[Missing sales and leaving business on the table]]></video:title>
			<video:publication_date>2016-06-13T08:21:14+00:00</video:publication_date>
			<video:description><![CDATA[How often are your sales guys missing the opportunity that's right in front of them?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/kzkvQYI4Irk</video:player_loc>
			<video:duration>117</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/beat-your-inbox/</loc>
		<video:video>
			<video:title><![CDATA[Beat your inbox]]></video:title>
			<video:publication_date>2016-07-05T09:42:51+00:00</video:publication_date>
			<video:description><![CDATA[Don't get beaten but your inbox, take charge of it today!]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/gcrXFG09RSU</video:player_loc>
			<video:duration>104</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/its-time-to-give-sales-a-good-name/</loc>
		<video:video>
			<video:title><![CDATA[It's time to give sales a good name]]></video:title>
			<video:publication_date>2016-07-06T08:45:04+00:00</video:publication_date>
			<video:description><![CDATA[It's no wonder sales gets a bad name with the amount of overselling and miss-selling that still goes on today!]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Q4ATOGyNgQ0</video:player_loc>
			<video:duration>98</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-impression-are-your-staff-giving-your-clients-and-customers/</loc>
		<video:video>
			<video:title><![CDATA[What sort of impression are your staff giving your customers and clients?]]></video:title>
			<video:publication_date>2016-07-13T13:52:14+00:00</video:publication_date>
			<video:description><![CDATA[What impression are your staff giving your clients? James Nathan on how every team member shapes your reputation. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/uj3w3IvEUZ4</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-making-it-hard-for-people-to-give-you-work/</loc>
		<video:video>
			<video:title><![CDATA[Are you making it hard for people to give you work?]]></video:title>
			<video:publication_date>2016-07-14T08:28:16+00:00</video:publication_date>
			<video:description><![CDATA[Are you making it hard for people to give you work? James Nathan on removing the barriers between interested people and a yes.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/LsBHJgzk7_U</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/really-great-service-is-a-talkable-difference/</loc>
		<video:video>
			<video:title><![CDATA[Really great service is a talkable difference]]></video:title>
			<video:publication_date>2016-07-20T12:27:59+00:00</video:publication_date>
			<video:description><![CDATA[Really great service is a talkable difference. James Nathan on giving clients something worth telling their friends about.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/b2bYn0qkgfg</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/now-is-the-time-to-really-sharpen-up-your-sales-practices/</loc>
		<video:video>
			<video:title><![CDATA[Now is the time to really sharpen up your sales practices]]></video:title>
			<video:publication_date>2016-07-29T09:25:27+00:00</video:publication_date>
			<video:description><![CDATA[In the wake of the Brexit vote, what can you do within your business to help yourself in an uncertain economy]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/9DbYggSFv4s</video:player_loc>
			<video:duration>86</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-do-you-charge-for-and-what-do-you-give-away/</loc>
		<video:video>
			<video:title><![CDATA[What do you charge for and what do you give away?]]></video:title>
			<video:publication_date>2016-08-02T12:04:45+00:00</video:publication_date>
			<video:description><![CDATA[What do you charge for, and what do you give away? James Nathan on valuing your expertise and holding your fees. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/PGTechaZehw</video:player_loc>
			<video:duration>71</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-giving-away-your-business-secrets/</loc>
		<video:video>
			<video:title><![CDATA[Are you giving away your business secrets?]]></video:title>
			<video:publication_date>2016-08-04T11:04:10+00:00</video:publication_date>
			<video:description><![CDATA[Confidentiality is so often forgotten, and it could kill your business]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/0DMoGq6Ym04</video:player_loc>
			<video:duration>60</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/if-you-dont-ask-you-dont-get/</loc>
		<video:video>
			<video:title><![CDATA[If you don't ask, you don't get]]></video:title>
			<video:publication_date>2017-02-02T14:26:39+00:00</video:publication_date>
			<video:description><![CDATA[If you don't ask, you don't get. James Nathan on asking for the business, asking for referrals and asking for feedback. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/8YzPrxZ_VCY</video:player_loc>
			<video:duration>79</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/hiring-right-and-whats-in-it-for-me/</loc>
		<video:video>
			<video:title><![CDATA[Hiring right and what's in it for me]]></video:title>
			<video:publication_date>2017-03-01T10:53:08+00:00</video:publication_date>
			<video:description><![CDATA[Hiring right, and what's in it for me? James Nathan on recruiting the right people and showing them why they should join.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/67RBSJBWM8Y</video:player_loc>
			<video:duration>55</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-advice-would-you-give-your-younger-business-self/</loc>
		<video:video>
			<video:title><![CDATA[What advice would you give your younger business self?]]></video:title>
			<video:publication_date>2017-03-02T13:32:29+00:00</video:publication_date>
			<video:description><![CDATA[What advice would you give your younger business self? James Nathan shares lessons learned from years in business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/dQtzH8Mk6dI</video:player_loc>
			<video:duration>33</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-people-who-make-the-biggest-impact-on-us/</loc>
		<video:video>
			<video:title><![CDATA[The people who make the biggest impact on us]]></video:title>
			<video:publication_date>2017-03-09T13:55:02+00:00</video:publication_date>
			<video:description><![CDATA[The people who make the biggest impact on us. James Nathan on mentors, role models and what we can learn from them. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/x5qJSHbIgPQ</video:player_loc>
			<video:duration>68</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-best-way-not-to-business-develop/</loc>
		<video:video>
			<video:title><![CDATA[The best way not to business develop]]></video:title>
			<video:publication_date>2017-03-13T09:11:44+00:00</video:publication_date>
			<video:description><![CDATA[The best way not to do business development. James Nathan on the common mistakes that stop professionals winning work. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ZUEsW-S6NJs</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-your-legacy/</loc>
		<video:video>
			<video:title><![CDATA[What's your legacy?]]></video:title>
			<video:publication_date>2017-03-22T09:22:36+00:00</video:publication_date>
			<video:description><![CDATA[What's your legacy? James Nathan on the mark you want to leave on your clients, your team and your business. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/SiuCX2aQp_c</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/profit-through-diversity/</loc>
		<video:video>
			<video:title><![CDATA[Profit through diversity]]></video:title>
			<video:publication_date>2017-03-24T12:07:45+00:00</video:publication_date>
			<video:description><![CDATA[What is the make up of your teams, board and operations?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/E2g5xWtV4dE</video:player_loc>
			<video:duration>84</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/cant-help-someone-better-way/</loc>
		<video:video>
			<video:title><![CDATA[When you can't help someone yourself, is there a better way?]]></video:title>
			<video:publication_date>2017-03-27T09:07:04+00:00</video:publication_date>
			<video:description><![CDATA[If you can't help someone yourself, is there a better way? James Nathan on referring people on, and how it comes back to you.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/dDpoD4HfTUU</video:player_loc>
			<video:duration>113</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/getting-basics-sales-right/</loc>
		<video:video>
			<video:title><![CDATA[Getting the basics of sales right]]></video:title>
			<video:publication_date>2017-04-28T08:01:33+00:00</video:publication_date>
			<video:description><![CDATA[Getting the basics of sales right. James Nathan on the simple, proven steps that turn conversations into clients. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Rkn04PcoYzY</video:player_loc>
			<video:duration>73</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-the-value-to-them/</loc>
		<video:video>
			<video:title><![CDATA[What's the value to them?]]></video:title>
			<video:publication_date>2017-05-02T08:25:28+00:00</video:publication_date>
			<video:description><![CDATA[What's the value to them? James Nathan on explaining what you do in terms of what your clients actually gain from it. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/0uBd9IVsngU</video:player_loc>
			<video:duration>71</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/making-things-good-go-wrong/</loc>
		<video:video>
			<video:title><![CDATA[Making things good when they go wrong]]></video:title>
			<video:publication_date>2017-05-10T09:03:24+00:00</video:publication_date>
			<video:description><![CDATA[Making things good when they go wrong. James Nathan on recovering from mistakes in a way that strengthens client relationships.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ifgkSZpU-80</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/talking-target-audience/</loc>
		<video:video>
			<video:title><![CDATA[Talking to your target audience]]></video:title>
			<video:publication_date>2017-05-11T09:42:45+00:00</video:publication_date>
			<video:description><![CDATA[Are you speaking to the people you want to listen?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Sgat8TlxCdI</video:player_loc>
			<video:duration>94</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-wouldnt-you-thank-them/</loc>
		<video:video>
			<video:title><![CDATA[Why wouldn't you thank them?]]></video:title>
			<video:publication_date>2017-06-06T16:21:21+00:00</video:publication_date>
			<video:description><![CDATA[Why wouldn't you thank them? James Nathan on saying thank you to clients, referrers and colleagues, and why it builds loyalty.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/XkqUzwRP6Go</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/significantly-increasing-productivity-engagement/</loc>
		<video:video>
			<video:title><![CDATA[Engagement and productivity]]></video:title>
			<video:publication_date>2017-06-09T08:51:52+00:00</video:publication_date>
			<video:description><![CDATA[Engaged people are more productive. James Nathan on significantly increasing productivity by building engagement in your team.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/V3psdr43_wo</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/hello-who-are-you/</loc>
		<video:video>
			<video:title><![CDATA[Hello, who are you?]]></video:title>
			<video:publication_date>2017-06-19T09:10:47+00:00</video:publication_date>
			<video:description><![CDATA[Are you getting the most from those 'random' connections?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/-Rp_kckL2Vw</video:player_loc>
			<video:duration>103</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/quickly-easily-fixing-mistakes/</loc>
		<video:video>
			<video:title><![CDATA[Quickly and easily fixing mistakes]]></video:title>
			<video:publication_date>2017-06-29T13:26:16+00:00</video:publication_date>
			<video:description><![CDATA[Mistakes happen. Fixing them quickly and easily is what clients remember. James Nathan on putting things right the right way.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/JzQGc5xF3kI</video:player_loc>
			<video:duration>73</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/perspective-little-things-just-dont-matter/</loc>
		<video:video>
			<video:title><![CDATA[Some perspective on the little things that just don't matter]]></video:title>
			<video:publication_date>2017-06-30T10:53:51+00:00</video:publication_date>
			<video:description><![CDATA[Some perspective on the little things that just don't matter. James Nathan on focusing your energy on what really counts.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/n7HKQ1fHK7Q</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-power-of-surprises/</loc>
		<video:video>
			<video:title><![CDATA[The positive power of surprises]]></video:title>
			<video:publication_date>2017-07-18T12:45:39+00:00</video:publication_date>
			<video:description><![CDATA[The power of surprises in business. James Nathan on small, unexpected gestures that make clients remember and recommend you.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/MIktcPQvA6g</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-passionate/</loc>
		<video:video>
			<video:title><![CDATA[Are you passionate?]]></video:title>
			<video:publication_date>2017-08-15T11:46:54+00:00</video:publication_date>
			<video:description><![CDATA[Are you passionate about what you do? James Nathan on why passion shows, and how it helps you win clients and keep them.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/fhPjEeDGn7U</video:player_loc>
			<video:duration>60</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/tesco-effect-tale-service-little-late/</loc>
		<video:video>
			<video:title><![CDATA[The Tesco Effect - a tale of service too little too late]]></video:title>
			<video:publication_date>2017-08-21T12:48:41+00:00</video:publication_date>
			<video:description><![CDATA[The Tesco effect: a tale of service that came too little, too late. James Nathan on fixing problems before clients walk away.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/lrgDTxK_inA</video:player_loc>
			<video:duration>68</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/sales-lessons-mcdonalds/</loc>
		<video:video>
			<video:title><![CDATA[What McDonalds can teach us about cross-selling]]></video:title>
			<video:publication_date>2017-09-18T13:13:47+00:00</video:publication_date>
			<video:description><![CDATA[Sales lessons from McDonald's. James Nathan on what a simple, consistent process can teach you about selling more to every client.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ACHmKR39rsI</video:player_loc>
			<video:duration>81</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/power-network-not-people-room/</loc>
		<video:video>
			<video:title><![CDATA[The power of the network is not the people in the room]]></video:title>
			<video:publication_date>2017-09-21T11:57:44+00:00</video:publication_date>
			<video:description><![CDATA[The power of a network is not the people in the room, it's who they know. James Nathan on networking for introductions. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/KjbuZuY55U4</video:player_loc>
			<video:duration>97</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/dont-be-greedy/</loc>
		<video:video>
			<video:title><![CDATA[Don’t be greedy]]></video:title>
			<video:publication_date>2017-09-28T14:33:33+00:00</video:publication_date>
			<video:description><![CDATA[Don't be greedy. James Nathan on why chasing every pound can cost you clients, and how generosity builds longer relationships.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/2Q0Q6b6ke0Q</video:player_loc>
			<video:duration>45</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/call-people-matter/</loc>
		<video:video>
			<video:title><![CDATA[Call the people who matter to you]]></video:title>
			<video:publication_date>2017-11-02T13:04:57+00:00</video:publication_date>
			<video:description><![CDATA[A short video on calling the people who matter to you. James Nathan on picking up the phone to clients and contacts, and why it beats email.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/aSMJNpqvxiM</video:player_loc>
			<video:tag><![CDATA[Business Development]]></video:tag>
			<video:tag><![CDATA[Customer Service]]></video:tag>
			<video:tag><![CDATA[Networking]]></video:tag>
			<video:duration>84</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/time-charge-really-worth/</loc>
		<video:video>
			<video:title><![CDATA[It’s time to charge what you are really worth]]></video:title>
			<video:publication_date>2017-11-10T12:30:27+00:00</video:publication_date>
			<video:description><![CDATA[Are you charging what you are really worth? James Nathan on pricing with confidence, holding your fees and explaining the value you bring.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ZwHZ8GVg-6c</video:player_loc>
			<video:tag><![CDATA[Sales]]></video:tag>
			<video:duration>52</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/please-stop-trying-sell-email/</loc>
		<video:video>
			<video:title><![CDATA[Please stop trying to sell by email]]></video:title>
			<video:publication_date>2017-12-05T11:22:30+00:00</video:publication_date>
			<video:description><![CDATA[Selling by email rarely works and fills inboxes with noise. James Nathan on why you should stop, and how to build relationships that win work instead.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/1Hbi0m9twTY</video:player_loc>
			<video:tag><![CDATA[Business Development]]></video:tag>
			<video:tag><![CDATA[New Business]]></video:tag>
			<video:tag><![CDATA[Sales]]></video:tag>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/not-calling-people-back-missing-opportunities-process/</loc>
		<video:video>
			<video:title><![CDATA[Not calling people back and missing opportunities in the process]]></video:title>
			<video:publication_date>2018-02-19T11:27:11+00:00</video:publication_date>
			<video:description><![CDATA[Not returning calls loses you business you never knew about. James Nathan on why every message deserves a call back, and the process to make it happen.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/-NVeBXijhu4</video:player_loc>
			<video:tag><![CDATA[Customer Service]]></video:tag>
			<video:tag><![CDATA[New Business]]></video:tag>
			<video:tag><![CDATA[Sales]]></video:tag>
			<video:duration>80</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/dont-wreck-relationship-misunderstanding/</loc>
		<video:video>
			<video:title><![CDATA[Don’t wreck a relationship by misunderstanding]]></video:title>
			<video:publication_date>2018-04-18T11:45:39+00:00</video:publication_date>
			<video:description><![CDATA[A simple misunderstanding can wreck a good relationship. James Nathan on checking understanding and keeping relationships on track.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/36ViMG0YXaU</video:player_loc>
			<video:tag><![CDATA[Customer Service]]></video:tag>
			<video:duration>67</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/smash-complaints-park/</loc>
		<video:video>
			<video:title><![CDATA[Smash complaints out of the park]]></video:title>
			<video:publication_date>2018-05-21T16:01:53+00:00</video:publication_date>
			<video:description><![CDATA[A complaint handled well can build loyalty. James Nathan on how to smash complaints out of the park and win clients for life.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/rPxzbrWuu_8</video:player_loc>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/stopping-thinking-clients-dont-deserve-keep/</loc>
		<video:video>
			<video:title><![CDATA[When you stopping thinking about your clients, you don’t deserve to keep them]]></video:title>
			<video:publication_date>2018-05-29T15:43:53+00:00</video:publication_date>
			<video:description><![CDATA[When you stop thinking about your clients, you don't deserve to keep them. James Nathan on staying attentive to every client.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/b8bXw-qQ4No</video:player_loc>
			<video:duration>78</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/learning-from-the-enemy/</loc>
		<video:video>
			<video:title><![CDATA[Learning from the enemy]]></video:title>
			<video:publication_date>2018-07-16T08:00:19+00:00</video:publication_date>
			<video:description><![CDATA[You can learn a lot from your competitors. James Nathan on learning from the enemy and using it to improve your own service.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/KliHuk9KRxM</video:player_loc>
			<video:duration>56</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-still-relevant/</loc>
		<video:video>
			<video:title><![CDATA[Are you still relevant?]]></video:title>
			<video:publication_date>2018-09-06T10:48:26+00:00</video:publication_date>
			<video:description><![CDATA[Are you still relevant to your clients? A short video on staying close to their needs as their world and your market change.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/qBLtamXED2o</video:player_loc>
			<video:duration>91</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/robots-coming-service-good-enough-stand/</loc>
		<video:video>
			<video:title><![CDATA[The robots are coming, is your service good enough to stand out?]]></video:title>
			<video:publication_date>2018-09-17T12:43:02+00:00</video:publication_date>
			<video:description><![CDATA[The robots are coming. Is your service good enough to stand out? James Nathan on the human touch that technology cannot replace.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/SnMXypK8NPQ</video:player_loc>
			<video:duration>77</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/wont-people-say-going/</loc>
		<video:video>
			<video:title><![CDATA[Why won’t people do what they say they are going to do?]]></video:title>
			<video:publication_date>2018-09-26T09:21:45+00:00</video:publication_date>
			<video:description><![CDATA[Why won't people do what they say they will? James Nathan on commitment, follow through and keeping your word in business.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/qTzlbaExdIg</video:player_loc>
			<video:duration>67</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/name-best-3-trickier/</loc>
		<video:video>
			<video:title><![CDATA[Name the best 3 - it’s trickier than it should be]]></video:title>
			<video:publication_date>2018-11-05T14:07:48+00:00</video:publication_date>
			<video:description><![CDATA[Can you name your best three clients or contacts? James Nathan on why it is trickier than it should be, and why it matters.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Gj29nmc-xzY</video:player_loc>
			<video:duration>76</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/success-leaves-clues/</loc>
		<video:video>
			<video:title><![CDATA[Success leaves clues]]></video:title>
			<video:publication_date>2018-11-19T09:12:59+00:00</video:publication_date>
			<video:description><![CDATA[Success leaves clues. James Nathan on studying the people who do well, and copying the habits that got them to where they are today.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/GmMwMDUCWL4</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/trust-engagement-profit/</loc>
		<video:video>
			<video:title><![CDATA[Employees in high trust businesses are more profitable]]></video:title>
			<video:publication_date>2018-11-27T16:04:18+00:00</video:publication_date>
			<video:description><![CDATA[Trust equals engagement equals profit. James Nathan on why trusted teams and trusted relationships drive better results.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/WZEsrLsz_Xc</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/much-easy-business-missing/</loc>
		<video:video>
			<video:title><![CDATA[How much easy business are you missing?]]></video:title>
			<video:publication_date>2019-01-08T12:01:11+00:00</video:publication_date>
			<video:description><![CDATA[The enquiry to engine now then gap is vast]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/sJEVwAnL1mk</video:player_loc>
			<video:duration>55</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/too-much-jargon/</loc>
		<video:video>
			<video:title><![CDATA[Too much jargon!]]></video:title>
			<video:publication_date>2019-01-25T08:24:46+00:00</video:publication_date>
			<video:description><![CDATA[Too much jargon pushes clients away. A short video on speaking plainly so people understand what you do and why it matters to them.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/WQwrVX0mZgA</video:player_loc>
			<video:duration>41</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/dialogue-monologue-clients/</loc>
		<video:video>
			<video:title><![CDATA[Are you having a dialogue or a monologue with your clients]]></video:title>
			<video:publication_date>2019-02-07T11:30:34+00:00</video:publication_date>
			<video:description><![CDATA[Are you having a dialogue or a monologue with your clients? James Nathan on listening more, talking less and building real relationships.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Xk01j_NlOh4</video:player_loc>
			<video:duration>56</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/they-can-do-it-and-so-can-you/</loc>
		<video:video>
			<video:title><![CDATA[They can do it and so can you]]></video:title>
			<video:publication_date>2019-02-13T09:27:36+00:00</video:publication_date>
			<video:description><![CDATA[They can do it, and so can you. James Nathan on learning from people who have already achieved what you want, and following their lead.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/YPMufq8FlgE</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/5-minutes-recruitment-agency-expo-inspire-2019/</loc>
		<video:video>
			<video:title><![CDATA[5 Minutes at the Recruitment Agency Expo - Inspire 2019]]></video:title>
			<video:publication_date>2019-02-25T11:26:28+00:00</video:publication_date>
			<video:description><![CDATA[Delighting your clients makes you the Only One]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/1GrXfp7cZew</video:player_loc>
			<video:duration>303</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/tiny-defects-say-business/</loc>
		<video:video>
			<video:title><![CDATA[What do tiny defects say about your business]]></video:title>
			<video:publication_date>2019-03-18T12:49:29+00:00</video:publication_date>
			<video:description><![CDATA[Tiny defects say a lot about your business. A short video on why small details matter, and how they shape what clients think of you.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Ho2OCMyHXb0</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/big-hotel-can-learn-dentist/</loc>
		<video:video>
			<video:title><![CDATA[What a big hotel can learn from the dentist]]></video:title>
			<video:publication_date>2019-03-20T10:42:58+00:00</video:publication_date>
			<video:description><![CDATA[What can a big hotel learn from the dentist? James Nathan on great service lessons from unexpected places. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/zp7xN3gGsJA</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-are-you-making-them-wait-for-you/</loc>
		<video:video>
			<video:title><![CDATA[Why are you making them wait for you?]]></video:title>
			<video:publication_date>2019-03-26T12:18:08+00:00</video:publication_date>
			<video:description><![CDATA[Making clients wait sends a message. James Nathan asks why you are keeping people waiting, and how to respect their time.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/V8UlJHuI39A</video:player_loc>
			<video:duration>99</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-do-your-toiletries-say-about-you/</loc>
		<video:video>
			<video:title><![CDATA[What do your toiletries say about you?]]></video:title>
			<video:publication_date>2019-03-29T08:39:12+00:00</video:publication_date>
			<video:description><![CDATA[What do the toiletries in your bathroom say about you? James Nathan on the small details clients notice and what they say about your firm.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/ivGv3Psmiw0</video:player_loc>
			<video:duration>78</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/6085-2/</loc>
		<video:video>
			<video:title><![CDATA[There are footprints on the moon]]></video:title>
			<video:publication_date>2019-04-25T13:08:53+00:00</video:publication_date>
			<video:description><![CDATA[Nothing is impossible: there are footprints on the Moon. James Nathan on ambition, belief and setting goals worth chasing.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/lkHEmXjKbnU</video:player_loc>
			<video:duration>95</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-price-convenience/</loc>
		<video:video>
			<video:title><![CDATA[What’s the price of convenience?]]></video:title>
			<video:publication_date>2019-05-01T12:16:41+00:00</video:publication_date>
			<video:description><![CDATA[Convenience is worth paying for, and clients know it. James Nathan on making your service easy to buy and easy to use. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Fj7fdApr_sw</video:player_loc>
			<video:duration>94</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/stop-putting-people-voicemail/</loc>
		<video:video>
			<video:title><![CDATA[Stop putting people though to voicemail!]]></video:title>
			<video:publication_date>2019-05-13T16:29:51+00:00</video:publication_date>
			<video:description><![CDATA[Stop putting people through to voicemail. A short video on why answering the phone still wins business, and what voicemail costs you.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/A0xlotqNKAw</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/business-reality-business-delusion/</loc>
		<video:video>
			<video:title><![CDATA[Business reality and business delusion]]></video:title>
			<video:publication_date>2019-05-22T13:15:35+00:00</video:publication_date>
			<video:description><![CDATA[Business reality and business delusion are easy to confuse. James Nathan on taking an honest look at where your business really is.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/yJbUSbdGszk</video:player_loc>
			<video:duration>67</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/switchboard-blocking-legitimate-callers/</loc>
		<video:video>
			<video:title><![CDATA[Is your switchboard blocking legitimate callers?]]></video:title>
			<video:publication_date>2019-05-30T08:51:54+00:00</video:publication_date>
			<video:description><![CDATA[Is your switchboard blocking callers who want to buy? James Nathan on gatekeepers, lost enquiries and how to fix them. Watch the short video.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/1gPXpvAy5rA</video:player_loc>
			<video:duration>91</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/service-excellence-integral-culture/</loc>
		<video:video>
			<video:title><![CDATA[Is service excellence integral to your culture?]]></video:title>
			<video:publication_date>2019-06-11T08:34:20+00:00</video:publication_date>
			<video:description><![CDATA[Is service excellence part of your culture, or just a slogan? James Nathan on building great service into the way your firm works.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/hNjFfpbb3BM</video:player_loc>
			<video:duration>50</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/throwing-muck-hoping-sticks/</loc>
		<video:video>
			<video:title><![CDATA[Throwing muck and hoping it sticks #LinkedIn #Sales]]></video:title>
			<video:publication_date>2019-07-03T10:09:03+00:00</video:publication_date>
			<video:description><![CDATA[Throwing muck and hoping it sticks is not marketing. A short video on targeting the right people with the right message instead.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/vcoXWOOGJjw</video:player_loc>
			<video:duration>108</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/who-comes-first/</loc>
		<video:video>
			<video:title><![CDATA[Who comes first?]]></video:title>
			<video:publication_date>2019-07-16T10:36:08+00:00</video:publication_date>
			<video:description><![CDATA[Who comes first in your business: clients, staff or you? James Nathan on getting the order right, and why it matters for growth.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/utUaMDEs-MM</video:player_loc>
			<video:duration>63</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/carrying-dead-wood/</loc>
		<video:video>
			<video:title><![CDATA[Are you carrying dead wood?]]></video:title>
			<video:publication_date>2019-07-24T13:17:08+00:00</video:publication_date>
			<video:description><![CDATA[Are you carrying dead wood in your business? James Nathan on facing up to what is holding you back, and making the tough decisions.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/VWEw6EqcMzo</video:player_loc>
			<video:duration>85</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/episode-500-never-stop-learning/</loc>
		<video:video>
			<video:title><![CDATA[Episode 500 - Never stop learning]]></video:title>
			<video:publication_date>2019-08-08T12:32:32+00:00</video:publication_date>
			<video:description><![CDATA[Episode 500 of James Nathan's video series, and the message is simple: never stop learning, whatever stage of your career you are at.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/PO8ZwWH3_-s</video:player_loc>
			<video:duration>102</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/great-big-thanks/</loc>
		<video:video>
			<video:title><![CDATA[A great big thanks!]]></video:title>
			<video:publication_date>2019-08-16T13:53:48+00:00</video:publication_date>
			<video:description><![CDATA[https://www.jamesnathan.com/the-only-one-podcast/]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/BOxwM75BtY0</video:player_loc>
			<video:duration>82</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/dont-forget-train-newbies/</loc>
		<video:video>
			<video:title><![CDATA[Don’t forget to train the newbies]]></video:title>
			<video:publication_date>2019-08-28T13:24:47+00:00</video:publication_date>
			<video:description><![CDATA[Sorry about the wind noise at the end]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/fYOUb21FSRQ</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-do-you-treat-your-suppliers/</loc>
		<video:video>
			<video:title><![CDATA[How do you treat your suppliers?]]></video:title>
			<video:publication_date>2019-09-05T09:50:37+00:00</video:publication_date>
			<video:description><![CDATA[How you treat those who supply your business is as important as how you treat those you serve and has a massive impact on your reputation]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/wAfB_M1Yk-A</video:player_loc>
			<video:duration>69</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/last-time-walked-clients-shoes/</loc>
		<video:video>
			<video:title><![CDATA[When was the last time you walked in your clients shoes?]]></video:title>
			<video:publication_date>2019-09-16T12:47:49+00:00</video:publication_date>
			<video:description><![CDATA[Your client’s experience and journey might have changed. When did you review your processes last?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/PgbVidri6Us</video:player_loc>
			<video:duration>76</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/do-the-work-that-matters-to-them/</loc>
		<video:video>
			<video:title><![CDATA[Do the work that matters to them]]></video:title>
			<video:publication_date>2019-09-17T12:18:43+00:00</video:publication_date>
			<video:description><![CDATA[Is your service offering providing the solution to a real need?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/EZFPZlfSCZU</video:player_loc>
			<video:duration>60</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-answer-is-simple/</loc>
		<video:video>
			<video:title><![CDATA[The answer is simple]]></video:title>
			<video:publication_date>2019-09-25T08:30:06+00:00</video:publication_date>
			<video:description><![CDATA[Want to know how to serve your clients better?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/DI199X9PZLM</video:player_loc>
			<video:duration>72</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/still-making-clients-come/</loc>
		<video:video>
			<video:title><![CDATA[Are you still making your clients come to you?]]></video:title>
			<video:publication_date>2019-09-25T14:42:53+00:00</video:publication_date>
			<video:description><![CDATA[70% of people prefer delivery, so why is it different in professional services?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/82s9lMvmdak</video:player_loc>
			<video:duration>64</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-process-incoming-enquiries/</loc>
		<video:video>
			<video:title><![CDATA[What’s your process for incoming enquiries?]]></video:title>
			<video:publication_date>2019-10-08T09:22:50+00:00</video:publication_date>
			<video:description><![CDATA[Most businesses have a system for phone calls, but what about the rest?]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/dFjDO4N453A</video:player_loc>
			<video:duration>69</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/just-little-bit-different/</loc>
		<video:video>
			<video:title><![CDATA[Being just a little bit different]]></video:title>
			<video:publication_date>2019-10-18T08:50:49+00:00</video:publication_date>
			<video:description><![CDATA[Being just a little bit different can make you memorable. James Nathan on standing out from competitors in small ways clients notice.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Ir1saB8_Mjk</video:player_loc>
			<video:duration>65</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/whats-business-development-strategy/</loc>
		<video:video>
			<video:title><![CDATA[What’s your business development strategy?]]></video:title>
			<video:publication_date>2019-10-23T10:06:59+00:00</video:publication_date>
			<video:description><![CDATA[What is your business development strategy, and does everyone know it? James Nathan on setting a clear direction for winning work.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/t32-uVGG9Z4</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/could-you-be-doing-it-better/</loc>
		<video:video>
			<video:title><![CDATA[Could you be doing it better?]]></video:title>
			<video:publication_date>2019-11-06T09:38:15+00:00</video:publication_date>
			<video:description><![CDATA[Could you be doing it better? A short video on reviewing how you work with clients and finding simple ways to improve every week.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/tMTkezuRX-4</video:player_loc>
			<video:duration>72</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/removing-the-bottlenecks/</loc>
		<video:video>
			<video:title><![CDATA[Removing the bottle necks]]></video:title>
			<video:publication_date>2019-11-19T13:36:30+00:00</video:publication_date>
			<video:description><![CDATA[Bottlenecks slow down the work and frustrate clients. James Nathan on finding and removing the blocks that hold your business back.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/_11fPBCnYAY</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/really-looking-loyal-clients/</loc>
		<video:video>
			<video:title><![CDATA[Are you really looking after your loyal clients?]]></video:title>
			<video:publication_date>2019-12-03T12:21:00+00:00</video:publication_date>
			<video:description><![CDATA[Loyal clients are easy to take for granted. A short video asking whether you are really looking after them, and what more you could do.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/vDyOIeSrVas</video:player_loc>
			<video:duration>89</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/not-moment-time/</loc>
		<video:video>
			<video:title><![CDATA[It’s their moment in time]]></video:title>
			<video:publication_date>2020-01-22T10:43:08+00:00</video:publication_date>
			<video:description><![CDATA[It is not about you, it is their moment in time. James Nathan on putting the client's needs first in every conversation and every sale.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/y44h8TCkfJ8</video:player_loc>
			<video:duration>55</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/ignoring-people-want-business/</loc>
		<video:video>
			<video:title><![CDATA[Are you ignoring people who want to do business with you?]]></video:title>
			<video:publication_date>2020-03-12T13:23:51+00:00</video:publication_date>
			<video:description><![CDATA[#sales #customerservice #cx]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/NovBPd0Et2k</video:player_loc>
			<video:duration>69</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-making-it-hard-for-people-to-buy-from-you/</loc>
		<video:video>
			<video:title><![CDATA[Stop making it hard for people to buy from you]]></video:title>
			<video:publication_date>2020-09-28T12:56:35+00:00</video:publication_date>
			<video:description><![CDATA[Are you making it hard for people to buy from you? A short video on removing the friction that stops interested prospects becoming clients.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/wDqZP3DWwFU</video:player_loc>
			<video:duration>82</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/the-effort-it-takes-in-a-tough-market/</loc>
		<video:video>
			<video:title><![CDATA[The effort it takes in a tough market]]></video:title>
			<video:publication_date>2021-03-01T13:35:51+00:00</video:publication_date>
			<video:description><![CDATA[A tough market needs more effort, not less. James Nathan on the extra work it takes to keep winning business when times are hard.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/VzOX1hfEQpk</video:player_loc>
			<video:duration>69</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/looking-up-peoples-noses/</loc>
		<video:video>
			<video:title><![CDATA[Looking up people noses]]></video:title>
			<video:publication_date>2021-03-24T12:06:41+00:00</video:publication_date>
			<video:description><![CDATA[It's really time to sort out how you appear in online meetings #presentationskills #salestraining #crm]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/lGIEHWC5oQY</video:player_loc>
			<video:duration>86</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/hope-is-not-a-strategy/</loc>
		<video:video>
			<video:title><![CDATA[Hope is not a strategy]]></video:title>
			<video:publication_date>2021-09-13T09:55:35+00:00</video:publication_date>
			<video:description><![CDATA[Hoping work will turn up is not a plan. A short video on why hope is not a strategy, and how to build a business development plan that works.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/oUjvcyn0A2U</video:player_loc>
			<video:duration>62</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-are-they-doing-to-your-reputation/</loc>
		<video:video>
			<video:title><![CDATA[What are they doing to your reputation?]]></video:title>
			<video:publication_date>2021-09-20T12:53:58+00:00</video:publication_date>
			<video:description><![CDATA[Your team shapes your reputation with every call and email. James Nathan asks what your people are doing to your reputation, good and bad.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/eAtFMMeQiWQ</video:player_loc>
			<video:duration>82</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-paying-lip-service/</loc>
		<video:video>
			<video:title><![CDATA[Are you paying lip service?]]></video:title>
			<video:publication_date>2021-09-21T08:37:06+00:00</video:publication_date>
			<video:description><![CDATA[Saying the right things is easy. Doing them is harder. James Nathan asks whether you are paying lip service to service, values or clients.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/BL3Q4-dKqXI</video:player_loc>
			<video:duration>70</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/please-stop-cold-calling-from-a-script/</loc>
		<video:video>
			<video:title><![CDATA[Please stop cold calling from scripts]]></video:title>
			<video:publication_date>2021-10-13T10:33:12+00:00</video:publication_date>
			<video:description><![CDATA[Scripted cold calls put people off before you have started. A short video on why you should stop calling from a script, and what to do instead.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/E64hnSWCHZM</video:player_loc>
			<video:duration>95</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/winging-it-and-believing-in-yourself/</loc>
		<video:video>
			<video:title><![CDATA[Winging it, and believing in yourself]]></video:title>
			<video:publication_date>2022-06-07T08:28:07+00:00</video:publication_date>
			<video:description><![CDATA[@JamesNathanExperience]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/gXP8kqHNwck</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/small-improvements-to-massive-gains/</loc>
		<video:video>
			<video:title><![CDATA[Small improvements to massive gains]]></video:title>
			<video:publication_date>2022-06-09T09:17:43+00:00</video:publication_date>
			<video:description><![CDATA[Small improvements, made consistently, add up to massive gains. James Nathan on the marginal gains approach to business development.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/R7oqrBG1f00</video:player_loc>
			<video:duration>90</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-would-the-future-me-do-when-im-exceptional/</loc>
		<video:video>
			<video:title><![CDATA[What would the future me do when I’m exceptional?]]></video:title>
			<video:publication_date>2022-06-16T07:38:26+00:00</video:publication_date>
			<video:description><![CDATA[Imagine the exceptional version of you. What would they do today? A short video on using your future self to make better choices now.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/CQ3qXMqPo0k</video:player_loc>
			<video:duration>75</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-does-success-mean-and-its-not-about-you/</loc>
		<video:video>
			<video:title><![CDATA[What does success mean and it’s not about you]]></video:title>
			<video:publication_date>2022-06-21T10:36:01+00:00</video:publication_date>
			<video:description><![CDATA[Success in business is about what you do for other people, not just for you. James Nathan on redefining success around your clients.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/nadsf7QySIA</video:player_loc>
			<video:duration>80</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-does-how-you-treat-your-suppliers-say-about-your-business/</loc>
		<video:video>
			<video:title><![CDATA[What does how you treat your suppliers say about your business?]]></video:title>
			<video:publication_date>2022-07-05T10:43:27+00:00</video:publication_date>
			<video:description><![CDATA[How you treat your suppliers says a lot about how you will treat clients. James Nathan on the reputation you build with every interaction.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/EWzgNRVS3xc</video:player_loc>
			<video:duration>93</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/are-you-using-all-the-creativity-available-in-your-business/</loc>
		<video:video>
			<video:title><![CDATA[Are you using all the creativity available in your business?]]></video:title>
			<video:publication_date>2022-08-16T10:31:41+00:00</video:publication_date>
			<video:description><![CDATA[Great ideas can come from anyone in your business. A short video on tapping into the creativity of your whole team to serve clients and grow.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Gh6aYsELm4E</video:player_loc>
			<video:duration>45</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/why-is-it-so-much-better-there/</loc>
		<video:video>
			<video:title><![CDATA[Why is it so much better there?]]></video:title>
			<video:publication_date>2022-08-26T13:23:30+00:00</video:publication_date>
			<video:description><![CDATA[Apologies for the shaking at the start - supposedly clever tech clearly isn't!]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/shF5TUQifCE</video:player_loc>
			<video:duration>72</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/now-is-the-time/</loc>
		<video:video>
			<video:title><![CDATA[Now it the time!]]></video:title>
			<video:publication_date>2022-08-31T10:39:42+00:00</video:publication_date>
			<video:description><![CDATA[Waiting for the right moment means waiting forever. James Nathan on why now is the time to act on business development and make things happen.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/riyr6RPZnI8</video:player_loc>
			<video:duration>89</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/everything-starts-with-experience/</loc>
		<video:video>
			<video:title><![CDATA[Everything starts with the experience]]></video:title>
			<video:publication_date>2022-09-05T09:25:46+00:00</video:publication_date>
			<video:description><![CDATA[Everything starts with the experience you give people. A short video on why client experience drives referrals, repeat work and lasting growth.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/1LjBdddVxiU</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/what-does-ghosting-your-potential-suppliers-say-about-you-and-your-business/</loc>
		<video:video>
			<video:title><![CDATA[Ghosting again!]]></video:title>
			<video:publication_date>2022-09-20T07:31:34+00:00</video:publication_date>
			<video:description><![CDATA[Ghosting the suppliers who pitch to you says a lot about your business. James Nathan on why the way you treat them shapes your own reputation.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/INfucrNwwgg</video:player_loc>
			<video:duration>83</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/thats-not-how-we-do-it-here/</loc>
		<video:video>
			<video:title><![CDATA[That's Not How We Do It Here]]></video:title>
			<video:publication_date>2022-10-06T09:53:03+00:00</video:publication_date>
			<video:description><![CDATA["That's not how we do it here" stops good ideas dead. A short video on challenging old habits so your firm can serve clients better and grow.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/NIx6EG4OLSU</video:player_loc>
			<video:duration>74</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/thinking-about-your-business/</loc>
		<video:video>
			<video:title><![CDATA[Thinking about your business]]></video:title>
			<video:publication_date>2022-10-14T07:29:13+00:00</video:publication_date>
			<video:description><![CDATA[Taking time out to think about your business, not just work in it, pays off. James Nathan on making space for the thinking that drives growth.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/qWvZzxxCzUQ</video:player_loc>
			<video:duration>63</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/how-deep-is-your-trust/</loc>
		<video:video>
			<video:title><![CDATA[How deep is your trust?]]></video:title>
			<video:publication_date>2023-01-11T09:33:44+00:00</video:publication_date>
			<video:description><![CDATA[Trust is what turns contacts into clients and clients into referrers. A short video asking how deep your trust really is, and how to build more.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/GTx0ePCje5s</video:player_loc>
			<video:duration>49</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
	<url>
		<loc>https://www.jamesnathan.com/win-win-is-still-the-goal-or-is-it/</loc>
		<video:video>
			<video:title><![CDATA[Win/Win is still the goal, or is it?]]></video:title>
			<video:publication_date>2023-02-21T09:22:29+00:00</video:publication_date>
			<video:description><![CDATA[Is win/win still the goal in business relationships? James Nathan on fair deals, long-term trust and why both sides need to come out ahead.]]></video:description>
			<video:player_loc>https://www.youtube.com/embed/Pji1_sCMIUs</video:player_loc>
			<video:duration>79</video:duration>
			<video:family_friendly>yes</video:family_friendly>
			<video:uploader info="https://www.jamesnathan.com/author/njames/">James Nathan</video:uploader>
		</video:video>
	</url>
</urlset>
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