In the professional services marketplace, little is as valuable as the word of mouth referral. That wonderful moment when the phone rings and the person on the other end says something like “so and so mentioned I should call you”. There really isn’t anything nicer. And
I’ve just re-read Richard Denny’s fantastic book ‘Selling to Win’, in which he mentions a time management technique that I learnt many, many years ago from an old boss of mine. Unbeknown to me, as I have been teaching this technique to people over the years
https://www.mixcloud.com/BusinessRadio/james-nathan-the-james-nathan-experience/
We all know the kind of clients we would like to work with, but how are we going to get them? Those of you who have attended my workshops and seminars will know that I take a very soft approach to professional selling. First we sell
In the music business there are a two main ways to succeed. You can work like crazy and hope to be found, doing what you need to do until stardom breaks, or you can apply to an advert, audition for a band or singing group
In an age where good customer service is so hard to get and business is often tough, I am amazed at how little attention some businesses pay to the first, whilst moaning on and on about the second. Hello, can someone serve me please? This morning I
We all have days where we are stuck for inspiration. We get to our desks with nothing but good intentions, but somehow things don’t just flow the way we want them to. It isn’t that we aren’t enthusiastic about what we do, or that we just
So, people have mentioned that you should write a blog. You think you should too, but where to start? What would you write about? Will anyone read it anyway? And what about all the time it takes? You are busy, right? Where will you find
It’s interesting to look at successful businesses and understand the factors that make them such a success. There are of course many many of these, great product or service, great people, great hiring, great training, great value proposition - the list goes on and on…. The
How often do you ask your clients for feedback - you know when you have finished a job for them, or part way through a project? How happy are they with what you have done? And when you do ask, isn't it great when they tell
