Oops! Forgot to use my wind sock - sorry for the noise
"How busy is your business with its current customer base at the moment? Are you flat out looking after them or are you looking for more work or are you doing a bit of both? See, for most businesses when they are really busy they drop
"Does your business bother to return phone calls? I mean those calls where people ring and you know they just leave a message saying that they were being referred to them or they wondered if they could get a call back. You see, I'm in a strange
When you add real value to the front end of your sales process things can change to such an extent, the ability to make a sale is increased by huge amounts. There are a couple of things I've tried to buy recently or in the
"There are lots of ways to get new business, and one of those ways is to phone the people that you want to talk to: cold call them, introduce yourself to them, find out whether they're the right person, get to a conversation which explains
"I know I bleat on a lot about thanking people: thanking clients for the business they give you, just thanking people generally for for being kind. One thing I've missed though, one thing I notice is not enough people thanking the people who refer them
"So many emails trying to sell you stuff, what is going on? Don't people understand that my delete button is just the same as everybody else's delete button. If you're trying to sell things to people by emailing them and then following up saying "I
“So many businesses talk about being massively high quality…. they tell me that they are the top of their game, they don't need any help and then they serve your instant coffee out of a cheap cup or a plastic cup or ….. do you
"Are you charging what you are worth? Are you charging your clients enough? You see, for a lot of people it's really hard to charge the right amount of money, they feel that it would be great to charge a bit more but, you know….. “it's
"Sue Dormer, you said I don't focus in on my dog enough when I'm making videos, so here’s coco for you. Lovely dog! Random start to a video I guess but interesting conversation this morning at a networking event when Sue mentioned I didn't show the
